Privacy Policy

Effective date: July 8, 2026
This Privacy Policy describes how Pinetek Limited ("we", "us", or "our") collects, uses, and protects your information when you use Yarn Jam (the "App" or "Game"), a puzzle game available on the Apple App Store.

Developer: Pinetek Limited
App: Yarn Jam
Platform: Apple App Store (iOS)
Contact: contact@pine-tek.com
Website: https://www.pine-tek.com

1. Information We Collect

1.1 Account & Profile Data

When you use Yarn Jam, we create and maintain a game profile for you. This includes:

• Player ID: A unique identifier generated by the App to distinguish your game profile.
• Game progress: Levels cleared, current level, difficulty tier progress, and win statistics.
• Gold & inventory: Your in-game gold balance, owned boosters (magnet, pole, spool, magic wand), and booster quantities.
• Stamina: Your current stamina (lives) count and recovery state.
• Building system: Your building level, accumulated experience, and offline reward status.
• Settings: Your in-game preferences such as music on/off, sound effects on/off, and other gameplay settings.
• Daily rewards: Your daily free coin claim status and cooldown timers.

1.2 Purchase & Transaction Data

If you make in-app purchases, we collect and store:

• Order ID and transaction status (fulfilled / refunded).
• Product ID and purchase amount.
• Purchased item details (gold packs, starter pack, premium packs, booster bundles, etc.).
• Purchase context (which in-game screen or level the purchase was made from).

Payment processing is handled by Apple's StoreKit and the App Store's in-app purchase system. We do not collect or store your credit card number or direct payment credentials.

1.3 Gameplay Analytics

We collect anonymous and pseudonymous analytics data to improve the game, including:

• Game events: Level starts, completions, failures, stamina consumption, and booster usage.
• Difficulty data: Difficulty tier distributions and level pass rates to balance game difficulty.
• Economy data: Gold earned, gold spent, building income, and offline reward claims.
• Payment analytics: Aggregate purchase statistics and revenue metrics.

1.4 Local Storage Data

The App may store a copy of your game profile in your device's local storage (localStorage / app data) to enable offline play and reduce loading times. This data is tied to your device and is not transmitted to our servers unless you sync your profile online.

1.5 Device & Technical Data

Through iOS system services, certain technical data may be automatically collected, including:

• Device type, iOS version, and screen resolution.
• App version and language settings.
• Network connection status.

2. How We Use Your Information

• Provide the service: Load and save your game progress, sync across sessions, and restore purchases.
• Process purchases: Fulfill in-app purchases, handle refunds, and grant purchased gold and items.
• Improve the game: Analyze gameplay patterns, difficulty curves, and booster usage to balance levels and enhance user experience.
• Operate features: Run daily free rewards, building income system, stamina recovery, and level progression.
• Communicate: Send in-game notifications about rewards, milestones, and new content.
• Ensure security: Detect fraud, abuse, and unauthorized access to accounts.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

• Contract: To provide the game service you requested (saving progress, processing purchases).
• Legitimate interests: To improve the game, ensure security, and prevent fraud.
• Consent: For optional analytics and personalized features. You can withdraw consent at any time.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with the following third parties:

• Apple App Store / StoreKit: For processing in-app purchases. Transaction data is handled by Apple's payment infrastructure.
• Apple services: For device identification, purchase verification via StoreKit, and app updates.

5. Data Retention

We retain your game profile and associated data for as long as your account is active. If you do not use the App for 24 months, we may delete your profile data from our servers. Purchase records are retained for longer periods as required for legal and accounting purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS/TLS) between the App and our servers.
• Server-side data stored with access controls on secured infrastructure.
• Regular security reviews of our codebase and infrastructure.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Request limitation of processing.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain processing activities.
• Withdraw consent: Withdraw consent for consent-based processing at any time.

To exercise any of these rights, contact us at contact@pine-tek.com.

8. Children's Privacy (COPPA / GDPR-K)

Yarn Jam is a puzzle game suitable for general audiences. We do not knowingly collect personal data from children under 13 (or the applicable age in your jurisdiction) without parental consent. The game does not require users to provide their real name, email address, or phone number. Authentication is handled through Apple's App Store, not through us directly.

If you believe a child has provided us with personal data, please contact us at contact@pine-tek.com and we will take steps to delete such data.

9. Cookies & Tracking

The App does not use cookies. We use device local storage (localStorage) to cache your game profile for offline play. This data is stored locally on your device and is not shared with third parties.

10. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence. By using the App, you consent to the transfer of your data to these locations. We take measures to ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Effective date" at the top of this page and, where appropriate, through in-game notifications. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Developer: Pinetek Limited
App: Yarn Jam
Email: contact@pine-tek.com
Website: https://www.pine-tek.com